Floral Pulse

OUR SHOP. OUR STORY. YOUR FLORAL PULSE.

It started with
a flower shop.
Our flower shop.

We wanted software that understood the whole day — from the first order to the last delivery.

We’re Rhiann and Mark, the people behind The Flower Fountain in Stoke-on-Trent. Floral Pulse grew from running our own shop, knowing what was missing, and deciding to build the system we needed.

Read our story Meet Rhiann & Mark
Rhiann holding a fresh flower arrangement at The Flower Fountain
WHERE IT ALL BEGANThe Flower FountainA working florist in Stoke-on-Trent.
30 yearsof Rhiann’s floristry experience, approximately
35 yearsof Mark’s experience in IT, approximately
One shared shopbuilt from scratch, grown over more than a decade

WHY WE BUILT IT

A busy shop needs
the pieces to
work together.

The phone rings. A bouquet needs finishing. An online order arrives. The driver is waiting for an address.

We know those moments because they’re part of our day, too. We built The Flower Fountain from scratch and grew it into a successful independent florist. Along the way, we learnt how much difference the right systems can make — and how frustrating it is when they don’t fit.

Some systems we looked at didn’t have the features we needed. Others started at an attractive price, then added separate charges for the till, customer management, stock, deliveries, more staff or more records. Bringing the whole shop together could quickly become expensive.

We wanted one connected system, with the everyday tools included in one clear subscription. Something a florist could keep using as the team and the order book grew.

That became the idea behind Floral Pulse.

THE PEOPLE BEHIND THE SOFTWARE

A florist’s eye.
An IT specialist’s mind.

Two different backgrounds, with the same practical understanding of what it takes to run a flower shop.

Rhiann Jones

THE FLORISTRY EXPERIENCE

Rhiann Jones

Florist & co-founder

Rhiann brings around 30 years of floristry experience, from creating arrangements to understanding customers and managing the demands of a busy workroom.

As head florist and partner at The Flower Fountain, she brings the practical detail: the card message that matters, the time a design really takes, and the information the team needs to get an order right.

Her experience helps keep Floral Pulse grounded in the way florists actually work.

Meet The Flower Fountain
Mark Bowen wearing his Eonian IT Solutions jacket at The Flower Fountain

THE TECHNICAL EXPERIENCE

Mark Bowen

IT specialist & co-founder

Mark brings around 35 years of experience in IT and IT management. He previously led IT and infrastructure across Europe and the Middle East for a global tourism photography company.

He also runs Eonian IT Solutions and is a partner at The Flower Fountain, connecting his technical background with first-hand experience of the shop’s day-to-day operations.

His focus is turning those real needs into tools that connect the work and make information easier to find.

Explore Eonian IT Solutions

HOW WE GOT HERE

From our workbench
to your workroom.

The software is newer. The experience behind it has been building for decades.

  1. FIRST, THE FLOWER SHOP

    Starting from scratch

    We set up The Flower Fountain and spent more than a decade building the business, serving customers and learning what a working florist needs from its systems.

  2. THE IDEA TOOK SHAPE IN 2025

    There had to be a better fit

    Our conversations turned into a plan: bring the shop’s tools together and make the full everyday workflow affordable.

  3. BUILDING THROUGH 2026

    Connecting the whole day

    Workroom and costing tools grew into a wider platform for sales, orders, stock, customers and deliveries — shaped by the needs of our own shop.

  4. TODAY, AND WHAT COMES NEXT

    Still rooted in the shop

    We keep developing Floral Pulse with real floristry work in mind. The aim stays the same: less time joining information together, more time looking after your flowers and customers.

THE PRINCIPLE BEHIND OUR PRICING

Your shop should have
room to grow.

One Core subscription. The everyday tools together.

Adding a team member, another till or a delivery driver shouldn’t mean buying another software module. Floral Pulse Core includes unlimited staff and records, with no additional driver charges.

See what’s included

Core is priced per shop. Optional SMS credits, hardware and external services are separate. See pricing for the full details.

Keep the shop connected

Orders, workroom, stock and deliveries belong together, with the details following the order.

Keep customers informed

Email order updates are included. Optional paid text messages offer another way to keep customers up to date.

Keep the full picture

Order history, arrangement photos and delivery records help your team see what happened, from order to completion.

FROM ONE FLOWER SHOP TO ANOTHER

We’d love to hear
about your shop.

See how Floral Pulse could fit your day, or tell us what your current system is missing.

Start your 30-day free trialTalk to us

No card required. No automatic Core subscription charge.

Explore all the features